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Updated at: 2021/11/03

Hotline working hours 08.30-20.00 ( from 16.00 to 20.00 available only for WhatsApp/Viber calls)

Support and information for refugees in their native languages:

  • Information about the situation in Greece (mainland and islands), seeking asylum, residence permits, legal status and rights of refugees.
  • Information and referrals on issues such as food and material aid, healthcare, housing, legal assistance and economic support.
  • Information about state agencies and non-governmental organizations (NGOs).
  • Interpretation over the phone with NGOs, state agencies, hospitals, doctors, etc..
  • Interpretation, information and support on COVID19 issues.

Additional Information.

Call the hotline at: +302105140440 & +306934724893 (WhatsApp/Viber ONLY calls ) , or send a message on Whatsapp/Viber to +306934724893.

Supported Languages: Arabic, Farsi/Dari, Pashto, Russian, French, English, Greek, Swahilli, Kinyarwanda, Kirundi, Turkish, Urdu, Mandingo, Malinke, Susu, Fula and Kissi.

Accessibility & Additional Information.

  • This service is closed on public holidays: YES.
  • Appointment required: YES.
  • How should an appointment be made : Call or text WhatsApp/Viber.
  • Communication in sign language: NO.
  • The entrance to this location has a ramp: NO.
  • This location has an elevator: YES.
  • This location has female staff: YES.
  • All Services Listed Are Free of Charge; YES.




Kapodistriou 2.

Opening Hours

Monday open from 08:30 to 20:00

Tuesday open from 08:30 to 20:00

Wednesday open from 08:30 to 20:00

Thursday open from 08:30 to 20:00

Friday open from 08:30 to 20:00

Contact Information



phone: 306934724893

phone: 302105140440


whatsapp: +306934724893


Kapodistriou 2, Athens


Address in local language

Καποδιστρίου 2.

Click here to see the address in GoogleMaps.